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Consumer Protection

Greenberg Traurig Mexico's Consumer Protection Practice’s practice provide personalized advice to both public and private companies in a wide range of sectors, including hospitality, technology, pharmaceutical, energy, telecommunications, e-commerce, logistics, consumer products, Fintech, and entertainment, among others.

The Consumer Protection Practice offers a focused vision for understanding the needs of clients, helping align commercial practices with established consumer protection regulations.

Our team has the capacity and experience to provide integral advice, ranging from preventive due diligence to verification proceedings, complaints, denunciations, conciliation, arbitration, and individual or collective litigation.

Our firm has the ability to bring together teams of lawyers from different offices and practice areas to handle multijurisdictional and multidisciplinary matters, including corporate, antitrust and compliance, technology, media and telecommunications, tax, litigation, and labor, among others, allowing us to offer a comprehensive approach to our clients' needs.

Areas of Focus

  • Preventive due diligence on information, advertising, commercial practices and behavior, compliance with Mexican Standards and Official Mexican Standards
  • Advice and support communicating with competent authorities
  • Advice and recommendations for certification processes, creation and modification of Mexican Standards, and Mexican Official Standards
  • Advice for sectoral regulation
  • Advice for e-commerce
  • Advice for trans-border trade
  • Advice for international consumer protection treaties and regulations
  • Consumer protection training
  • Advice, assistance, and support in cases of:
    • Complaints
    • Denunciations
    • Conciliation
    • Arbitration
    • Proceedings for infringement to the law
    • Contentious and amparo proceedings
    • Individual trials
    • Class or group actions
  • Administrative Resources
  • Registry of adhesion contracts
  • Immediate conciliation agreements
  • Attention of partial or total suspensions of activities
  • Product immobilization

Contact Us

 To learn more about our Consumer Protection capabilities, please feel free to reach out to our practice group coordinators.

Edgar Olvera Jiménez | Professionals | Greenberg Traurig LLP (gtlaw.com)

Consumer Protection Key Contacts
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